Privacy Policy.

Effective Date: 29th September, 2025.

Information We Collect

We collect information you provide directly to us, including:

  • Personal details (name, address, phone, email)

  • Financial information (income, assets, liabilities, credit history)

  • Employment information

  • Property and loan preferences

  • Any other information you choose to provide

How We Use Your Information

We use your information to:

  • Assess your borrowing capacity and loan suitability

  • Compare loan products from our panel of lenders

  • Facilitate loan applications and approvals

  • Provide ongoing customer service and support

  • Send you relevant updates about your loan or market conditions

  • Comply with legal and regulatory requirements

Information Sharing

We may share your information with:

  • Lenders and other credit providers for loan assessment

  • Credit reporting agencies (with your consent)

  • Professional service providers (lawyers, valuers, insurers)

  • Our business partners who assist in providing our services

  • Regulatory bodies and government agencies as required by law

We will not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate security measures to protect your information, including:

  • Secure data storage and transmission

  • Regular security assessments

  • Staff training on privacy obligations

  • Limited access to personal information on a need-to-know basis

Your Rights

You have the right to:

  • Access your personal information we hold

  • Request correction of inaccurate information

  • Request deletion of your information (subject to legal requirements)

  • Withdraw consent for marketing communications

  • Lodge a complaint with the Australian Privacy Commissioner

Contact Us

For privacy-related inquiries, contact us at:

  • Email: ethan@gilmourcoastfinance.com

  • Phone: 0492 319 659

  • Mail: Unit 1903/2 Como Crescent, Southport 4215

This policy may be updated from time to time. Changes will be posted on our website.